Interactive Voice Response is probably the most common technology deployed in the voice world. So what could we have more to say about it ? Let’s see how programmable communication can increase IVR value.
Leverage your programmable communication solution to deliver key metrics and business analytics. Discover a demonstration of this use case.
Among the many acronyms used in the IT industry and more specifically in the software world, you have probably already heard of CPaaS, for Communication Platform As A Service. But what is CPaaS? What does it cover? And how can we take full advantage of programmable communications?
Parmi les nombreux acronymes employĂ©s dans l’industrie informatique et plus particulièrement dans le monde du logiciel, vous avez certainement dĂ©jĂ entendu parler du CPaaS (“Communication Platform As A Service”) et des communications programmables. Mais qu’est-ce donc que le CPaaS ? Que cela couvre t’il ? Et comment en tirer pleinement avantage ?
The success of Wazo’s mission revolves around three main pillars: an open, hybrid and programmable approach. Let’s find out here what Programmable means for Wazo and the benefits you can expect.
Do you spend too much time browsing audio records looking for a key insight? Have you ever wished you could make a deep analysis of the best wording to close a sale? Ever wonder how programmable communication & speech to text could help increase the value of your voice channels?
Are you looking to build an audio conferencing solution? Or just to embed conferencing capabilities into your apps and solutions? That blog post will show you how to quickly built it using programmable voice capabilities.
Are you looking up to increase user experience with smart notifications? Ever thought of synchronous channels perks like voice? Using “Voice Alerting” guarantees the notification you just sent had the attention it deserved. It enables quick escalation, immediate acknowledgement and real-time statistics.
