As more MSPs (managed service providers) scramble to sell VoIP and cloud-based phone systems, many have turned to white-label VoIP services. White-label VoIP service is often easy to implement and customize for branding. However, using a white-label VoIP solution for your hosted VoIP service can
Are you looking to upgrade your outdated, legacy phone system? With an open-source PBX platform, you can design a phone system that meets your company’s unique needs. Plus, the right system will provide all of the calling features your teams need to stay connected and
Help your clients accomplish more with seamless, secure WebRTC.
As more business leaders focus on delighting customers, they’re setting their sights on unified communications. Market researchers predict that 70% of businesses will use UCaaS solutions by 2023,1 so it’s clear that interest in flexible, cloud-based communications isn’t going away any time soon. However, increased
Today’s MSP customers want a UCaaS platform that can do it all. Unfortunately, building an innovative, modern solution can be tricky for MSPs, especially those who lack the in-house expertise or resources needed to develop a new platform from scratch. And off-the-shelf solutions aren’t ideal
Interactive Voice Response is probably the most common technology deployed in the voice world. So what could we have more to say about it ? Let’s see how programmable communication can increase IVR value.
New generations are shaking up workplace communication. Digital transformation is not just a buzz word if enterprises want to leverage these talents.
The organization of work as we knew it before the Covid-19 outbreak is gone. By forcing companies to switch to remote work and adopt new digital and collaborative tools, this crisis has dramatically changed the way we communicate, work, and collaborate. If WFH (Work from
Leverage your programmable communication solution to deliver key metrics and business analytics. Discover a demonstration of this use case.
Among the many acronyms used in the IT industry and more specifically in the software world, you have probably already heard of CPaaS, for Communication Platform As A Service. But what is CPaaS? What does it cover? And how can we take full advantage of programmable communications?
