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5 Ways Wazo Is Better for MSPs Than White-Label VoIP

As more MSPs (managed service providers) scramble to sell VoIP and cloud-based phone systems, many have turned to white-label VoIP services. White-label VoIP service is often easy to implement and customize for branding. However, using a white-label VoIP solution for your hosted VoIP service can

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UCaaS, la révolution des communications

Les entreprises ont toujours cherchĂ© Ă  avoir une tĂ©lĂ©phonie interne optimale. Plus qu’une tĂ©lĂ©phonie, elles cherchent un outil pour communiquer au mieux avec leurs collaborateurs, leurs fournisseurs et leurs clients.  Si la tĂ©lĂ©phonie analogique a pendant longtemps Ă©tĂ© utilisĂ©e, elle ne permet cependant pas une flexibilitĂ© totale dans le travail des collaborateurs. Mais les solutions de communications unifiĂ©es telles que

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Les Cyberattaques dans les Télécommunications

Le monde dans lequel nous vivons aujourd’hui est en constante Ă©volution. Au fil des annĂ©es, nos maniĂšres de communiquer et de s’échanger de l’information ont Ă©normĂ©ment changĂ©. En effet, elles transitent aujourd’hui principalement par des voies numĂ©riques. L’avĂšnement des rĂ©seaux sociaux et des nouvelles technologies a parallĂšlement permis un nombre massif d’attaques sur internet qu’on appelle cyberattaques. De maniĂšre gĂ©nĂ©rale,

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La Machine à Café Virtuelle

La machine Ă  cafĂ© virtuelle est une nouvelle façon de socialiser. MĂȘme Ă  distance, on peut aider les employĂ©s Ă  s’arrĂȘter et aller Ă  la rencontre de leurs collĂšgues. Cette idĂ©e s’applique aussi Ă  l’heure du midi et aux 5 Ă  7. Pour l’entreprise, c’est l’occasion d’offrir un espace social afin d’amĂ©liorer le bien-ĂȘtre de tous.

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IVR

An IVR system built for YOUR needs

Interactive Voice Response is probably the most common technology deployed in the voice world. So what could we have more to say about it ? Let’s see how programmable communication can increase IVR value.

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Remote Work: How to address this new standard?

The organization of work as we knew it before the Covid-19 outbreak is gone. By forcing companies to switch to remote work and adopt new digital and collaborative tools, this crisis has dramatically changed the way we communicate, work, and collaborate. If WFH (Work from home) has naturally imposed itself as the only solution to maintain economic activity, it will

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CPaaS programmable communications

What are CPaaS and programmable communications?

Among the many acronyms used in the IT industry and more specifically in the software world, you have probably already heard of CPaaS, for Communication Platform As A Service. But what is CPaaS? What does it cover? And how can we take full advantage of programmable communications?

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