A single system to manage your internal and external communications.
Modernize the way you manage your inbound calls.
The first impression is so important! You need the right tools to make it unique. Our full-featured switchboard is accessible anywhere, from any computer.
Our smart routing and IVR capabilities help you improve your first contact resolution and avoid useless interactions. More productivity for your agents and a better customer experience, what else?
Always keep an eye on your support center KPIs. You get all the performance metrics to ensure your customer happiness and to improve your agent productivity.
Our solution is programmable from the ground up. Wazo APIs helps you build the most innovative workflows, integrations and services to impress your customers.
Features that make each interaction unique.
Support center features that will create the customer experience that your business needs to grow.