Les Service Providers (SP) veulent aujourd’hui une plateforme UCaaS qui peut tout faire. Malheureusement, la mise en place d’une solution innovante et moderne peut s’avĂ©rer dĂ©licate pour les SP, en particulier pour ceux qui ne disposent pas de l’expertise interne ou des ressources nĂ©cessaires pour
As more business leaders focus on delighting customers, they’re setting their sights on unified communications. Market researchers predict that 70% of businesses will use UCaaS solutions by 2023,1 so it’s clear that interest in flexible, cloud-based communications isn’t going away any time soon. However, increased
Today’s MSP customers want a UCaaS platform that can do it all. Unfortunately, building an innovative, modern solution can be tricky for MSPs, especially those who lack the in-house expertise or resources needed to develop a new platform from scratch. And off-the-shelf solutions aren’t ideal
Interactive Voice Response is probably the most common technology deployed in the voice world. So what could we have more to say about it ? Let’s see how programmable communication can increase IVR value.
Leverage your programmable communication solution to deliver key metrics and business analytics. Discover a demonstration of this use case.
Do you spend too much time browsing audio records looking for a key insight? Have you ever wished you could make a deep analysis of the best wording to close a sale? Ever wonder how programmable communication & speech to text could help increase the value of your voice channels?
