Blog & Stories

Author: Benjamin Bouet

Articles
Open source API's

3 avantages de l’utilisation des API ouvertes

Les Service Providers (SP) veulent aujourd’hui une plateforme UCaaS qui peut tout faire. Malheureusement, la mise en place d’une solution innovante et moderne peut s’avérer délicate pour les SP, en particulier pour ceux qui ne disposent pas de l’expertise interne ou des ressources nécessaires pour

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How can ucaas apis improve customer experiences

How Can UCaaS APIs Improve Customer Experiences?

As more business leaders focus on delighting customers, they’re setting their sights on unified communications. Market researchers predict that 70% of businesses will use UCaaS solutions by 2023,1 so it’s clear that interest in flexible, cloud-based communications isn’t going away any time soon. However, increased

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Open source API's

3 Benefits of Using Open API for UCaaS

Today’s MSP customers want a UCaaS platform that can do it all. Unfortunately, building an innovative, modern solution can be tricky for MSPs, especially those who lack the in-house expertise or resources needed to develop a new platform from scratch. And off-the-shelf solutions aren’t ideal

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IVR

An IVR system built for YOUR needs

Interactive Voice Response is probably the most common technology deployed in the voice world. So what could we have more to say about it ? Let’s see how programmable communication can increase IVR value.

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